It is best to submit all requests in respect of either your eIA or any of your electronic
policies to KINREP. If the changes are with respect to an account level detail (like
address or phone number), KINREP will execute the change after the necessary KYC
verification, if any. KINREP will then intimate the changes to all the Insurance
Companies whose policies are held in that eIA, so that the changes are effected
in all the policies, in one go (so there is no need for the policy holder to approach
the various insurance companies individually for the changes).
In case of any changes at the policy level, KINREP will forward the request to the
respective insurance company and ensure that the same is executed and reflected
in the electronic policy held with KINREP.